Advisory Services
Strategic
Planning
Our mission is to unearth and empower our clients’ priorities.
We work with clients at all stages of organizational development to achieve strategic solutions in alignment with their values. Our services have procured solutions for clients in government, international organizations, NGOs, startups, and established private enterprises.
Our consultants draw on gold-standard industry knowledge and practices along with an extensive database of lessons learned, to help our clients successfully navigate their objectives within the healthcare ecosystem. We are experts in Change Management with expertise in needs assessments, stakeholder engagement, and document review. Through our strategic planning service, we can facilitate smooth priority setting and integrate it into a sustainable practice.
Knowledge
Translation
We are dedicated to enhancing communication pathways within the healthcare industry and throughout patient populations.
We are experts in amplifying our clients’ key messages to reach diverse, remote, or generally disengaged patient groups. We demonstrate a long history of successfully sourcing patient feedback and meaningful involvement, particularly in hard-to-reach groups. Our knowledge translation expertise has served thousands of patients, medical professionals, and industry leaders in becoming engaged in a timely and inclusive manner across coalitions of NGOs, academia, marginalized populations, and minorities.
Our Knowledge Translation clients are set up for success with early access to our existing relationships and contacts of industry leaders for formal or informal dialogues and reciprocity.
Executive
Coaching
We expedite our clients’ development at all stages of their careers.
Our executive coaching services help to clarify crossroads for a wide range of clients. For current and emerging industry leaders, from new executive hires, to startup founders, to those looking to pivot and revitalize their capabilities. We can mentor advanced leadership capabilities and support further growth through executive-level networking augmentation.
Our approach is based on a comprehensive coaching strategy encompassing personal wellness and professional excellence. Our career advancement framework empowers healthcare career persons to tangibly enhance their opportunities through recognized metrics and credentials. Personalized and flexible career development options are available for organizations or individuals according to our clients’ preferences and career goals.
Project Management
Information Management
In this new digital world, we must harness emerging technologies to improve patient care quality and efficiency through the integration of digital healthcare solutions.
We are equipped with the knowledge and experience to mobilize the next generation of healthcare services toward the digital delivery of technology-enabled care. We can capitalize on this opportunity to innovate flexible solutions for the healthcare needs of modern patient populations.
Our team supports our clients' adoption of agile practices to successfully adapt to a rapidly changing digital healthcare landscape. With a deep working knowledge of health information systems, privacy regulations, analysis and reporting, and legislations for information management, we can help you launch, scale or implement the ideal digital solution for your organizational needs.
Policy
Development
We believe in a simple set of guiding principles for policy development: Policies should be understandable, implementable and future-oriented.
We support policies designed to enhance healthcare quality and sustainability. We are experienced with policies across all health domains and are able to transcend healthcare fragmentation to achieve our shared policy objectives.
We begin by thoroughly understanding clients' organizations from an unbiased lens. With this perspective, we can facilitate the development and adoption of user-friendly plans, protocols, and programs. We pride ourselves on a history of successfully engaging policymakers along with stakeholders across organizational strata. Our team ensures diligent policy review to guarantee alignment with regulations, best practices, legislation, and organizational objectives of today and tomorrow.
Operational
Review
As an external party, we provide unbiased progress analyses and advise benchmark attainment and renegotiations.
Our experience across health authorities and service sectors enables us to provide our clients with valuable comparative data. We leverage this data for benchmarking and systems status checks against organizations across Canada and internationally.
We design scope parameters according to our knowledge of competitors throughout the entire healthcare ecosystem. We analyze deviations in population health data, budgets, stakeholder and patient feedback, legal agreements or treaties, quality standards, HR trends, and risk metrics. We reliably assess the feasibility of your initiatives as well as their alignment to your organization's strategic objectives.
Health Promotion
Physician
Engagement
We are dedicated to engaging physicians to help them find more meaning in their work by minimizing administrative nuisances.
We recognize the importance of harmonizing business and care interests of the healthcare sector. We believe that business initiatives and operational reforms should simplify administrative tasks and free physicians time and capability to care for patients.
We strategize with healthcare leaders to empower physicians in their ability to integrate their expert perspectives into health sector initiatives. Opportunities to enhance healthcare systems can be generated by connecting physicians with emergent tools that maximize their time and service quality.
Quality
of Care
As a third party, we delve deep into blind spots within the healthcare environment for care effectiveness and the qualitative experience of patients and healthcare delivery teams.
We understand the essential metrics and ask the right questions to help measure, and so optimize, the patient and provider experience. We value research-based, data-backed, unbiased and meaningfully honest feedback in the manner with which we engage with our clients. We believe in the value of outlier conversations to recognize opportunities and gaps in quality of care for subgroups and subpopulations, such as those generating health quality disparities.
Our consultants are passionate about supporting and facilitating conversations around quality of care for the purpose of quality improvement, person-centeredness, and healthcare equity.
Preventive
Systems
We champion healthcare innovations that forward the cause of healthcare sustainability and wellness for all.
We endorse our clients’ transition towards a greater prioritization of preventive services harnessing comprehensive diagnostics and integrated services. We are equipped with knowledge and experience to help our clients meet the increasing demands of engaged and health-conscious patient populations who are seeking personalized care with higher standards of service.
Our consultants can support our clients’ desire to augment their service standards through personalized health optimization systems with comprehensive lifestyle intervention and biofeedback technologies. We help health innovators strategize approaches to preventive services with effective governance mandates and flexible implementation options.
Our Services.
National Leadership
Health
Advocacy
With integrity and courage of resolve, we champion the rights of all Canadians who face of obstacles to healthcare equity. Transparency is essential in maintaining accountability to marginalized groups and ensuring healthcare accessibility. We conduct interpopulation and cross-organizational comparisons to support the cause of healthcare equity. Through document preparation, briefing notes, and multimethod research we empower communities with business cases for equitable services.
As healthcare leaders, we stand with the beautiful diversity of everyday Canadians to remedy the systems and structures that perpetuate or aggravate health disparities throughout Canada. Holding true to our commitment to diversity and inclusivity, we engage in outlier conversations to target services gaps or improvement opportunities, and we welcome requests for pro bono services.
Conference Facilitation
As we return to larger in-person events, our consultants are prepared with the experience and expertise to rise to a better normal.
We cherish our track record of successfully facilitating several national healthcare conferences as keynotes, content experts and extensively vetted conference chairs. As industry influencers, we can support your event with marketing campaigns through our social media channels to networks of 10,000+ healthcare professionals.
We partner with conferences to help maximize their attendance by promotion support through our national networks, and we broker partnerships for conferences looking for coalition opportunities.
Coalition
Brokering
Our mission is to integrate our fragmented healthcare system to operate harmoniously throughout Canada.
We have extensive expertise in forming and maintaining cross-organizational teams for projects and general partnerships. With our vast national network of public and private healthcare leaders, we are uniquely equipped to connect distant organizations. We bring our clients into coalitions, help navigate common ground to negotiate joint decisions, and we facilitate the implementation of shared objectives to meet patient care needs. Within established partnerships, we support and highlight the unique capacities of individual partners as well as the shared capabilities of the coalitions.
We aim to remedy the operational inefficiencies and administrative redundancies inherent in the fragmented nature of our healthcare industry by improving cross-organizational relationship building.